For privacy and confidentiality reasons, the client’s name in this story has been changed. We have obtained consent from the participant to share their story while ensuring their identity remains protected.
This is the story and testimonial from Maggie, one of EnableU’s existing clients. It highlights her background, the challenges she faced as her health declined with Parkinson’s disease, and the in-home care services we provide to support her independence, comfort, and wellbeing in her own home.
When Small Signs Became Something More
Maggie has lived in Ashfield, in Sydney’s Inner West, for over 40 years. A retired school teacher, she’s the kind of person who knows her neighbours, still writes handwritten birthday cards, and always has something baking in the oven.
It was during a weekend visit that her eldest granddaughter, Zoe, first noticed something was off. “Nan, your hand’s shaking again,” she said, gently pointing to the tremor Maggie had been brushing off for weeks. At first, Maggie dismissed it as just part of ageing. But when she struggled to lift her teacup or turn pages in her book without shaking, the family decided to seek medical advice. The diagnosis was early-stage Parkinson’s disease.
A Hesitant Search for Help
While Maggie tried to stay independent, her mobility slowly declined. Daily tasks like dressing, cleaning, and even baking scones became more difficult. Her daughter, Emily, who lives close by in Marrickville, took on much of the care. However, it soon became clear that Maggie needed more structured support.
The family was hesitant about bringing in a provider. Years ago, Maggie’s late husband received care through a provider that looked promising but came with hidden costs, vague service agreements, and little transparency. That experience left a bad impression, and trust did not come easily this time around.
A Personal, Transparent Approach with EnableU
After careful research and a few disappointing enquiries, Emily came across EnableU. As a trusted home care services provider Sydney families rely on, EnableU stood out for its person-centred approach. From the very first conversation, the family noticed a meaningful difference.
For clinical support, Maggie also accesses home care nursing services that assist with managing her Parkinson’s and arthritis. The team is not only skilled and dependable, but also warm and familiar, which makes a real difference to Maggie’s comfort and confidence.
A Sense of Security, Close to Home
Today, with EnableU’s in-home care services, Maggie continues to live independently in Ashfield. She even makes it to her local library book club every Friday. She feels supported, understood, and most importantly, safe in her own home. The EnableU team has provided not only practical assistance but also peace of mind for her and her family.
Sometimes, it is not about big changes. It is about knowing that someone truly cares and will be there when you need them. For Maggie, that has made all the difference.
