Support at Home Costs & Pricing
More care, less confusion, and better value. Make your funding go further with EnableU.
Service Type | Price (per hour) |
|---|---|
Cleaning and Laundry
| $99 |
Shopping Assistance | $99 |
Light Gardening | $120 |
Minor Home Maintenance and Repairs | $135 |
Meal Preparation | $99 |
Meal Delivery (such as Lite n’ Easy) 3 | Supplier cost + 10% Administration Fee |
Notes
- The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
- The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.
- The participant is required to pay 30% (for ingredients) directly to the meal supplier, and the remaining 70% (for meal preparation and delivery) is invoiced to EnableU and claimed from the Participant’s funding.
Service Type | Price (per hour) |
|---|---|
Personal Care
| $105 |
Social and Cultural Support
| $105 |
Accompanied Activities and Community Access
| $105 |
Respite Care
| $105 |
Direct Transport
(car and driver,
price per trip
including return) | $110 (1-5km) $120 (6-10km) $130 (11-15km) $140 (16-25km) $165 (26-50km) $225 (51-100km) |
Indirect transport (Taxi and Ubers) | Supplier cost + 10%
Administration Fee |
Therapeutic Services (price per session) • Remedial Massage • Chiropractic • Acupuncture • Diversional Therapy • Art Therapy • Osteopathy | $194 |
Assistive Technology and Home Modifications (ATHM) 3 | Quote on request + 10% Administration Fee (for AT) or 15% Coordination Fee (for HM) |
Notes
- The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
- The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.
- For assistive technology purchases, a provider administration fee of up to 10% of the total cost is charged (capped at $500 per item). For home modification, a provider coordination fee of up to 15% of the quoted cost is charged (capped at $1,500 per project).
Service Type | Price (per hour) |
|---|---|
Nursing Care | |
â–¸ Registered Nurse | $173 |
â–¸ Enrolled Nurse | $140 |
â–¸ ATHM Prescription (non-face-to-face) | $91 per prescription (Basic) $148 per prescription (Advanced) |
â–¸ Medication Review | $345 per review |
â–¸ Comprehensive Assessment | $495 per assessment |
â–¸ Wound Assessment | $345 per assessment |
â–¸ Continence Assessment | $345 per assessment |
â–¸ Nursing Care Consumables | Supplier cost + 10% Administration Fee |
â–¸ Prescribed Nutrition Consumables | Supplier cost + 10% Administration Fee |
Allied Health and
other therapeutic | |
â–¸ Physiotherapy | $340 for initial session $194 per ongoing session |
â–¸ Hydrotherapy | $210 per session |
â–¸ Equipment Trial and Prescriptions | $340 per prescription |
â–¸ Occupational Therapy | $660 for initial session $880 for initial session (complex needs or home modifications) $220 per ongoing session |
â–¸ Podiatry | $327 for initial session $220 per ongoing session $252 per session including nail trim |
â–¸ Speech Pathology | $670 for initial session $240 per ongoing session |
â–¸ Psychology | $450 for initial session $260 per ongoing session |
â–¸ Dietetics or Nutrition | $365 for initial session $210 per ongoing session |
â–¸ Counselling/Psychotherapy | $210 per session
|
â–¸ Exercise Physiology | $194 per session |
â–¸ Social Work | $210 per session
|
â–¸ Music Therapy
| $210 per session
|
Care Management
| $120 |
Restorative Care Management
| $158 |
Notes
- The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
- The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.
How does EnableU compare with other providers in the industry?
Comparing Price
Based on aggregated pricing from the published Support at Home price lists of other providers, effective 1 July 2026
EnableU | Other Providers | |
|---|---|---|
Domestic Assistance and Cleaning | $99 | $116 – $126 |
Personal Care, Social and Community Support | $105 | $124 – $134 |
Physiotherapy | $194 | $235 – $284 |
Occupational Therapy | $220 | $235 – $284 |
Nursing Care from Registered Nurse | $173 | $198 – $224 |
Care Management | $120 | $152 – $175 |
Comparing Hours of Supports You Will Receive
Estimated hours assume all available funding is used for support work
Annual Budget | EnableU | Other Providers | |
|---|---|---|---|
Home Care Packages | |||
Level 1 | $11,272 | ~3.7 hours | ~3.1 hours |
Level 2 | $19,821 | ~6.5 hours | ~5.5 hours |
Level 3 | $43,148 | ~14.2 hours | ~12 hours |
Level 4 | $65,415 | ~21.6 hours | ~18.3 hours |
Support at Home | |||
Level 1 | $11,010 | ~3.6 hours | ~3.1 hours |
Level 2 | $16,451 | ~5.4 hours | ~4.6 hours |
Level 3 | $22,536 | ~7.4 hours | ~6.3 hours |
Level 4 | $30,468 | ~10 hours
| ~8.5 hours |
Level 5 | $40,729
| ~13.4 hours | ~11.4 hours
|
Level 6 | $49,365 | ~16.3 hours | ~13.8 hours |
Level 7 | $59,660
| ~19.7 hours | ~16.7 hours |
Level 8 | $80,137
| ~26.4 hours | ~22.4 hours |
Frequently Asked Questions on Pricing
Do I need to pay out of pocket?
You may need to contribute towards some Support at Home services. The amount you pay depends on your income and assets and whether the service falls under Clinical Supports, Independence or Everyday Living.
Clinical Supports have a 0% participant contribution, while Independence and Everyday Living services may require an out-of-pocket contribution. Your contribution is calculated as a percentage of the price of the service you receive.Â
Why are Support at Home services divided into different categories?
Support at Home services are grouped into Clinical Supports, Independence and Everyday Living because each type of support is funded differently.
The category a service falls under helps determine how much the Australian Government pays and how much you may need to contribute. For example, Clinical Supports have no participant contribution, while Independence and Everyday Living services may require you to pay a percentage of the service cost.
Can I self-manage my Support at Home services?
Yes. EnableU offers self-management options for participants and families who wish to self-manage their Support at Home services either completely or partially.
For example, you may choose to use our support worker, which would be charged at EnableU’s standard service rate, while arranging your own gardener independently. You can negotiate the gardener’s rate directly, and we can process the service through your Support at Home funding at the supplier cost plus a 10% administration fee.
You can learn more about Support at Home Self Management here.
Do all Support at Home providers charge similar prices?
Absolutely not. Support at Home prices can vary between providers because every organisation has different operating costs, staffing models, service arrangements and pricing structures.
This means it is important to compare different provider’s prices as higher service costs can use your available Support at Home funding more quickly.
EnableU offers competitive pricing, allowing participants and families to make the most of their available funding while receiving quality, reliable support.
You can see how EnableU compares with other providers here.
What are Participant Contributions?
Everyone’s circumstances are different. Under Support at Home, the Australian Government may fully cover the cost of the services you receive or fund a portion of it, with the remaining payable by you (called Participant Contributions).
Whether you need to contribute, and for how much, is different for everyone and is set by Services Australia, not EnableU. The rate is based on:
- The type of service you receive
- Your income and assets information with Services Australia
- When you were approved for aged care services
Clinical Services | Independence Services | Everyday Living Services | |
|---|---|---|---|
Full Pensioner | 0% | 5% | 17.5% |
Part Pensioner | 0% | Between 5% and 50% | Between 17.5% and 80% |
Self-funded or means not disclosed | 0% | 50% | 80% |
Frequently Asked Questions on Participant Contributions
Is Support at Home free?
Support at Home is government funded, but it is not completely free for everyone.
The Australian Government fully funds Clinical Services, while most participants contribute towards Independence and Everyday Living Services. The percentage you contribute depends on your income and assets assessment.
What determines how much I need to contribute?
Your Support at Home contribution depends on three main factors:
- The type of service you receive – Every service is placed into a contribution category: Clinical Supports, Independence or Everyday Living
- Your income and assets – Services Australia assesses your financial circumstances to determine your applicable contribution percentage. (For full and part pensioners, Services Australia can generally use financial information already supplied for the pension assessment.)
- When you were approved for aged care services – People who were receiving or approved for a Home Care Package on or before 12 September 2024 may be protected by the Government’s no worse off principle.
What are the three Support at Home service categories?
The amount you contribute depends heavily on which category your service falls under.
- Clinical Supports – These include services such as nursing care and nutrition supports. The participant contribution is 0%, meaning these services are fully funded by the Australian Government when approved under your Support at Home plan.
- Independence – These include services such as personal care, respite and transport. Contribution rates currently range from 5% to 50%, depending on your financial circumstances
- Everyday Living – These include services such as cleaning, domestic assistance, home maintenance and repairs.
Contribution rates range from 17.5% to 80%, depending on your financial circumstances.
This is why the service you choose matters. For example, cleaning falls under Everyday Living, so the Everyday Living contribution percentage applies to the price of that cleaning service.
Important: From 1 October 2026, personal care services (currently in the Independence category) will be fully funded by the Australian Government. This means eligible participants will have no out-of-pocket contribution for personal care.
How are individual contributions calculated? (with an example)
First of all, this only applies if you are required to pay a contribution and only applies to non clinical services (as clinical services are contribution free).
Your contribution is calculated as a percentage of the price of each service.Â
The percentage is set by Services Australia and not the provider, like EnableU. This means two people receiving the same service at the same price may pay different amounts if their assessed contribution rates are different.
The calculation is: Service Price × Your Contribution Rate = Your Contribution
For Example:Â
If a full pensioner, who joined the Support at Home program after 12th September 2024, is receiving two hours of cleaning.
Cleaning falls under the category ‘Everyday Living’, and the contribution rate for a full pensioner is 17.5%.
At a cleaning cost of $105 per hour, 2 hours × $105 = $210 total service cost
The participant’s contribution is: $210 × 17.5% = $36.75
Which means
Participant pays: $36.75
Government-funded portion: $173.25
Total service cost: $210.00
What is the 'no worse off' principle?
The no worse off principle protects certain people who were already receiving or approved for aged care before the new arrangements were introduced.
It generally applies to people who were:
- receiving a Home Care Package on 12 September 2024, or
- approved for a Home Care Package by 12 September 2024 and waiting for funding.
If you are covered by these arrangements, different contribution rules may apply to you.
How can I estimate my Support at Home contribution?
The Australian Government provides an official Support at Home Fee Estimator and Budget Planner through My Aged Care.
The estimator can help you understand:
- your estimated contribution rates
- how much the Government may contribute
- how different services affect your budget
- your estimated monthly or quarterly costs.
Use the Australian Government Support at Home Fee Estimator →
Your final contribution rates are determined by Services Australia.
We're here to help
Have questions or just exploring? Call us on 1300 240 076, email info@enableu.com.au, or enquire online. Made up your mind and ready to get started? Complete our online intake form to begin.
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